Info & Policies

Health & Safety

If you are not feeling well or suspect that you have been exposed to COVID-19, please call and reschedule your visit.  We will do the same for you.  We follow the current State of Texas and/or Denton Co. guidelines when applicable.  If no State or County mandate exists, then the following guidelines apply:

Indoor Activities: Due to the close nature of our classes, we encourage our visitors to wear masks.  However, masks are not mandatory.  We respect personal choice.

Outdoor Activities:  We do not require masks outdoors, but we respect personal choice.  Please practice social distancing.

Hand sanitizer is available in our shop and at the alpaca barn.

Activity Cancellations

We reserve the right to cancel or reschedule activities due to weather, low enrollment or other considerations.  Full refunds or credits toward future classes will be provided.

Attendee Cancellations

Due to limited seating, we request that you cancel at least 48 hours before your scheduled class.  This gives us the opportunity to fill the class.  You may cancel by phone at (940)343-5054.

Cancellation options:

  1. Full refund when cancelled more than 48 hours before your scheduled class.
  2. Credit toward a future class when cancelled less than 48 hours before your scheduled class.
  3. No charge for transferring your booking to another individual.
  4. No-shows are not eligible for credit or refund.

 

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